Product Development
Refinement of Product to Meet Market Needs
We help clients analyze their markets to determine the proper positioning of their products with respect to:
- Pricing Configuration
- Packaging
- Support
We also assist with bundling and unbundling evaluations, and we frequently provide analyses of competitor products.
Definition of Product Support Services
We guide clients in building customer and support services, from contact management and call centers, to implementing defect tracking and inventory management systems. We have experience in batch control and complicated manufacturing systems and have consulted on food and pharmaceutical products as well as hard goods.